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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hailey Jones

Hailey Jones

March 19, 2025

5  out of  5
rating by Hailey Jones
"Justin has been incredibly helpful while helping me throughout my entire process, always getting things done as quickly as possible while still answering all of my questions!"
We responded:
"Hailey! Thank you so much for taking the time to share your experience with us. We look forward to serving you for many years to come! Always, a call, click or text away! "
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freeworld 1

March 18, 2025

5  out of  5
rating by freeworld 1
"Aundrea at StateFarm is the best friendly, smart, funny, and most of all she can solve any insurance issue."
We responded:
"Thank you so much for taking the time and giving us 5 STARS! Aundrea is the best and we are so grateful for her commitment to serve our policyholders like you for the last 6 years! Thank you! "
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Hobbs DeWitt

March 15, 2025

5  out of  5
rating by Hobbs DeWitt
"I have had my policies with StateFarm for several years, and very appreciative of the responsiveness, helpfulness and attention to detail that Alisha and her team provide. I highly recommend her as an outstanding insurance agent. Justin Emory is always responsive and has worked hard to find the best options. Thank you!"
We responded:
"Thank you so much Hobbs for the kind words! We appreciate your support! "
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Brittany Freeman

March 3, 2025

5  out of  5
rating by Brittany Freeman
"Amazing agent to work with! Any time our customers move to her area we are sure to refer her."
We responded:
"Thank you, Brittany! We will give them the best customer service and care! Alisha Dumas State Farm Agent Germantown, TN"
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Donna Vaughn

January 29, 2025

5  out of  5
rating by Donna Vaughn
"Alisha is an outstanding agent! She has helped me in so many ways. I am from Texas and she would be the agent I would send my family and friends to in Tennessee!"
We responded:
"Donna! Thank you for the kind words. We are so blessed to have so many people who encourage us and believe in us! For Him! "
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Sharla Schipper

January 29, 2025

5  out of  5
rating by Sharla Schipper
"Alisha will be straightforward with you and respect and honor your decisions"
We responded:
"Sharla, thank you so very much for the 5 STAR review and your honest feedback. It is a pleasure to know you and get to work with you! Blessings."
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Robin Brown

January 29, 2025

5  out of  5
rating by Robin Brown
"Alisha and her team are amazing. I ask a lot of questions and she is always interested and responds quickly. Can’t get this level of service through any 800 numbers. I would highly recommend Alisha’s agency."
We responded:
"Thank you, Robin! You taking the time to share your feedback is very much appreciated. "
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Aryanna Sciranka

January 29, 2025

5  out of  5
rating by Aryanna Sciranka
"Alisha and her team are the best! They are always available to help with any needs you have and educate you throughout the process. We have been customers for 4+ years and are grateful for the level of service always provided! Alisha's and her team truly treat you like family!"
We responded:
"Aryanna! Thank you for your trust and your loyalty throughout the years! Look forward to Working together for years to come! Alisha Dumas "
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Regina Barajas

January 29, 2025

5  out of  5
rating by Regina Barajas
"” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect plan for me. I was very impressed with the quality of customer service they provided. Alisha Dumas goes above and beyond for her clients."
We responded:
"Thank you, Gina, for the kind words and taking the time to leave us a review! We much appreciate you are your support! "
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Cindi Scafide

January 29, 2025

5  out of  5
rating by Cindi Scafide
"Wonderful office! Caring team and professional agent. Highly recommend if you’re searching for new insurance."
We responded:
"Cindi! We are so grateful for you! "
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Dawn Norman

January 28, 2025

5  out of  5
rating by Dawn Norman
"Alisha and her team are committed to providing the absolute best service to their clients. We were impressed by their excellent communication and attention to detail before, during and after our appointment. They treat you like family and want to ensure all your concerns are addressed. Their commitment to service and satisfaction simply goes above and beyond."
We responded:
"Thank you, Norman family! We are so grateful to have the opportunity to work with you all. Details matter and so do our policyholders! Alisha Dumas State Farm Agent Germantown, TN"
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Jenni Peeler

January 25, 2025

5  out of  5
rating by Jenni Peeler
"I always have the best experience when I have to call and change anything. Alisha and her staff are very professional and personable! Also, can’t beat their rates!"
We responded:
"Awww shucks! Such a raving review! Your family has been with us since the beginning! You will never know the appreciation we have for your trust and your loyalty! I will be helping your boys with their homeowners Insurance before you know it! Alisha "
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Terra Mcfadin

January 25, 2025

5  out of  5
rating by Terra Mcfadin
"First wow is the knowledge and savings Alisha uncovered that our prior carrier failed to mention. Second wow was the friendliness of her entire team. We weren’t just a “customer” like our old carrier. They genuinely cared and talked through our needs. Third wow was how fast and thorough we were up and running and how easy we terminated the prior carrier coverage. Highly recommend!!!"
We responded:
"Terra, thank you so much for your kind words and taking the time to share your experience. We truly appreciate your business and your trust! Alisha Dumas State Farm Agent Germantown, TN"
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Josh Robinson

January 22, 2025

5  out of  5
rating by Josh Robinson
"Not many agents or people in business gives you the “Treat You Like Family” service that they promise. I have been with Alisha (State Farm) 10 years now and I can honestly say I feel like we are family. When I have needed them I got someone right away and they made me feel like I was an immediate priority. It starts with her and goes down to her entire staff. I would recommend them to anyone I cared about and came in contact with. Thank you Alisha for just being you and giving the best service in the business."
We responded:
"Thank you for your support and your loyalty over the last decade! You are family! Alisha Dumas State Farm"
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Chris Adams

January 15, 2025

5  out of  5
rating by Chris Adams
"I have been impressed with how professional and knowledgeable Justin is. Everyone says Jake from State Farm is great, but Justin got him beat. He is a great agent and has helped with multiple quotes. Talked me through everything, explained all details, and helped choose what was best for my specific needs and situation. I am so glad I have St. Farm. Thank you Justin for everything. All the best, Chris Adams."
We responded:
"Thank you, Chris, for those kind words! We are definitely grateful for Justin. He truly loves our customers and serves them well! Alisha Dumas State Farm Agent"
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Kina Win

January 15, 2025

5  out of  5
rating by Kina Win
"Very friendly and take care all of your insurance needs and save money with discounts available."
We responded:
"Yes girl! We thank you SO much! Alisha, Germantown, TN"
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Greer Perkins

January 13, 2025

5  out of  5
rating by Greer Perkins
"Alisha Dumas and team are extremely professional, knowledgeable - but more importantly kind, compassionate and caring. They always go the extra mile and beyond to provide outstanding customer service! Beth Perkins, Memphis TN."
We responded:
"Beth, your words are so appreciated! Thank you for reminding us why we do what we do! You are never just another #! You are a friend and now family for life. Blessings. Alisha Dumas State Farm Agent"
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lekesha briscoe

January 6, 2025

5  out of  5
rating by lekesha briscoe
"I have been with Alisha Dumas for years now. Her and her staff are very helpful in stressful situations and quick to respond. I am very comfortable with calling and asking questions when I'm not sure about a policy question. I love her office family and how they welcome you as a part of their family. I have recommended her and her staff Mrs. ANDREA and Mr. Justin to all my family and friends. Update: it's currently 2024 and I've had the pleasure of being with this company for years now. My family and I have found a wonderful new family in Mrs. Alisha and her staff. Not only are they patient but they are sweet and understanding, and loving people. This office makes planning for the future and your family needs a breeze and I couldn't have picked a better staff to work with. Love kesha and family🥰🥰 Edit: There are a lot of agents out there in the world but Mrs. Alisha and her staff Justin and Aundrea are a group of wonderful people. They are so patient and helpful to their customers. They are all like family and I wouldn't change them for anything in the world. If your looking for a honest, nice, respectful and helpful agency check them out. Forever grateful😘😘🫶🏾🫶🏾"
We responded:
"We just love your sweet family! Alisha Dumas Germantown, TN"
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Frank Cole

December 21, 2024

5  out of  5
rating by Frank Cole
"They have always worked over and beyond to satisfy my needs"
We responded:
"Frank - Thank you for your 5-STAR review! Alisha Dumas, State Farm Agent Germantown, TN "
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cindy perry

December 11, 2024

5  out of  5
rating by cindy perry
"Great experience and so easy to work with. Very satisfied 😊"
We responded:
"Cindy, thank you so much for taking the time give us the feedback. We really try to give the best experience! We appreciate you so much. Alisha Dumas State Farm Agent"
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Kimberly Clark

August 24, 2024

5  out of  5
rating by Kimberly Clark
"Working with Justin at Alisha Dumas’ office was fantastic. I had a leak that went through my ceiling and he was able to guide me through the claims process and the repairs. Thank you again"
We responded:
"Kimberly, thank you for letting us know about your recent claims experience. Just is the claim specialist in the office for a reason! He is a rockstar and truly cares about our customers. Thank you so much for taking the time to share. "
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Opal Crawford

August 23, 2024

5  out of  5
rating by Opal Crawford
"Justin has been very helpful and is always a pleasure to work with."
We responded:
"OPAL! Thank you so much for your feedback. We are so grateful for your feedback and feel the same way you do about working with Justin. Blessings. Alisha Dumas State Farm Agent "
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Tamara Redmond

August 6, 2024

5  out of  5
rating by Tamara Redmond
"Thank you so much Alicia for the great professional service provided to our family!"
We responded:
"YAY! Thank you so much Tamara! We are not perfect, but we try our best! Look forward to working together for many years to come! Alisha"
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Robin Clark

July 16, 2024

5  out of  5
rating by Robin Clark
"I've worked with Justin Emory for several years on several Insurance related things. He's always pleasant to work with and very knowledgeable about any questions I have. I'm usually asking him for certain documents my daughter needs for her insurance coverage on her car and how it relates to her job at the zoo. He returns my calls or answers my emails in a timely manner. Thanks for all your help! R. Clark."
We responded:
"Love to hear this Robin! We are grateful for Justin and the way he loves our policyholders so well. Also, so grateful for your trust and loyalty through the years. Alisha Dumas Germantown, TN"
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Jay Hines

June 12, 2024

5  out of  5
rating by Jay Hines
"Alisha’s office has managed our home and auto insurance needs for years. Outstanding customer service and expertise! Why go anywhere else?"
We responded:
"Jay, this is so great! My thoughts exactly; why go anywhere else!? We have enjoyed having the pleasure of watching your family grow and your needs change! Here’s to many more years to come! Thank you Alisha Dumas! "