Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Adams

Chris Adams

January 15, 2025

5  out of  5
rating by Chris Adams
"I have been impressed with how professional and knowledgeable Justin is. Everyone says Jake from State Farm is great, but Justin got him beat. He is a great agent and has helped with multiple quotes. Talked me through everything, explained all details, and helped choose what was best for my specific needs and situation. I am so glad I have St. Farm. Thank you Justin for everything. All the best, Chris Adams."
We responded:
"Thank you, Chris, for those kind words! We are definitely grateful for Justin. He truly loves our customers and serves them well! Alisha Dumas State Farm Agent"
Profile photo of Kina Win

Kina Win

January 15, 2025

5  out of  5
rating by Kina Win
"Very friendly and take care all of your insurance needs and save money with discounts available."
We responded:
"Yes girl! We thank you SO much! Alisha, Germantown, TN"
Profile photo of Greer Perkins

Greer Perkins

January 13, 2025

5  out of  5
rating by Greer Perkins
"Alisha Dumas and team are extremely professional, knowledgeable - but more importantly kind, compassionate and caring. They always go the extra mile and beyond to provide outstanding customer service! Beth Perkins, Memphis TN."
We responded:
"Beth, your words are so appreciated! Thank you for reminding us why we do what we do! You are never just another #! You are a friend and now family for life. Blessings. Alisha Dumas State Farm Agent"
Profile photo of lekesha briscoe

lekesha briscoe

January 6, 2025

5  out of  5
rating by lekesha briscoe
"I have been with Alisha Dumas for years now. Her and her staff are very helpful in stressful situations and quick to respond. I am very comfortable with calling and asking questions when I'm not sure about a policy question. I love her office family and how they welcome you as a part of their family. I have recommended her and her staff Mrs. ANDREA and Mr. Justin to all my family and friends. Update: it's currently 2024 and I've had the pleasure of being with this company for years now. My family and I have found a wonderful new family in Mrs. Alisha and her staff. Not only are they patient but they are sweet and understanding, and loving people. This office makes planning for the future and your family needs a breeze and I couldn't have picked a better staff to work with. Love kesha and family🥰🥰 Edit: There are a lot of agents out there in the world but Mrs. Alisha and her staff Justin and Aundrea are a group of wonderful people. They are so patient and helpful to their customers. They are all like family and I wouldn't change them for anything in the world. If your looking for a honest, nice, respectful and helpful agency check them out. Forever grateful😘😘🫶🏾🫶🏾"
We responded:
"We just love your sweet family! Alisha Dumas Germantown, TN"
Profile photo of Frank Cole

Frank Cole

December 21, 2024

5  out of  5
rating by Frank Cole
"They have always worked over and beyond to satisfy my needs"
We responded:
"Frank - Thank you for your 5-STAR review! Alisha Dumas, State Farm Agent Germantown, TN "
Profile photo of cindy perry

cindy perry

December 11, 2024

5  out of  5
rating by cindy perry
"Great experience and so easy to work with. Very satisfied 😊"
We responded:
"Cindy, thank you so much for taking the time give us the feedback. We really try to give the best experience! We appreciate you so much. Alisha Dumas State Farm Agent"
Profile photo of Kimberly Clark

Kimberly Clark

August 24, 2024

5  out of  5
rating by Kimberly Clark
"Working with Justin at Alisha Dumas’ office was fantastic. I had a leak that went through my ceiling and he was able to guide me through the claims process and the repairs. Thank you again"
We responded:
"Kimberly, thank you for letting us know about your recent claims experience. Just is the claim specialist in the office for a reason! He is a rockstar and truly cares about our customers. Thank you so much for taking the time to share. "
Profile photo of Opal Crawford

Opal Crawford

August 23, 2024

5  out of  5
rating by Opal Crawford
"Justin has been very helpful and is always a pleasure to work with."
We responded:
"OPAL! Thank you so much for your feedback. We are so grateful for your feedback and feel the same way you do about working with Justin. Blessings. Alisha Dumas State Farm Agent "
Profile photo of Tamara Redmond

Tamara Redmond

August 6, 2024

5  out of  5
rating by Tamara Redmond
"Thank you so much Alicia for the great professional service provided to our family!"
We responded:
"YAY! Thank you so much Tamara! We are not perfect, but we try our best! Look forward to working together for many years to come! Alisha"
Profile photo of Robin Clark

Robin Clark

July 16, 2024

5  out of  5
rating by Robin Clark
"I've worked with Justin Emory for several years on several Insurance related things. He's always pleasant to work with and very knowledgeable about any questions I have. I'm usually asking him for certain documents my daughter needs for her insurance coverage on her car and how it relates to her job at the zoo. He returns my calls or answers my emails in a timely manner. Thanks for all your help! R. Clark."
We responded:
"Love to hear this Robin! We are grateful for Justin and the way he loves our policyholders so well. Also, so grateful for your trust and loyalty through the years. Alisha Dumas Germantown, TN"
Profile photo of Jay Hines

Jay Hines

June 12, 2024

5  out of  5
rating by Jay Hines
"Alisha’s office has managed our home and auto insurance needs for years. Outstanding customer service and expertise! Why go anywhere else?"
We responded:
"Jay, this is so great! My thoughts exactly; why go anywhere else!? We have enjoyed having the pleasure of watching your family grow and your needs change! Here’s to many more years to come! Thank you Alisha Dumas! "
Profile photo of Baronese Stokes

Baronese Stokes

May 31, 2024

5  out of  5
rating by Baronese Stokes
"Fantastic service all the way around!! Alisha Dumas State Farm is a first class agency and Justin gets the job done! A+"
We responded:
"Thank you Baronese! Justin works very hard to advocate for our policyholders! We are always here to make sure your claim service remain first class! Thank you for the A+! Feels great to know you are happy! Alisha Dumas State Farm Agent"
Profile photo of Bobby Jones

Bobby Jones

May 24, 2024

5  out of  5
rating by Bobby Jones
"Aundrea Rainey was amazing, very efficient and detailed oriented covered all my questions and did this in very short amount of time which I needed, she was cordial and overall impressive. Bobby Jones"
We responded:
"Bobby! Thank you so much for the kind words. It’s been our pleasure to service your household over the last few decades! Here’s to a few more. Alisha Dumas State Farm "
Profile photo of kayla collum

kayla collum

May 22, 2024

5  out of  5
rating by kayla collum
"Great company!"
We responded:
"Thank you Kayla for the 5 STAR REVIEW! Here at Alisha Dumas State Farm we take pride in making sure our customers know we care! "
Profile photo of Aubrey Whittaker

Aubrey Whittaker

May 22, 2024

5  out of  5
rating by Aubrey Whittaker
"Best office I have worked with! The customer service is great and I love being a customer there."
We responded:
"Thank you Aubrey! As your local agent here in Germantown, TN for over 12 years we love to hear such great feedback! "
Profile photo of Lynley Harmon

Lynley Harmon

May 22, 2024

5  out of  5
rating by Lynley Harmon
"They are so helpful and professional"
We responded:
"Lynley! We just appreciate you so much taking a moment and letting us know how we are doing! From all of us at Alisha Dumas State Farm here in Germantown, TN, thank you! "
Profile photo of Gianna capodiferro

Gianna capodiferro

May 22, 2024

5  out of  5
rating by Gianna capodiferro
"Gaby was excellent! She helped me with everything."
We responded:
"Gianna we just love Gaby! We are so grateful for her devotion to our customers like you! Thank you! Alisha Dumas State Farm Agent Germantown, TN"
Profile photo of savannah worley

savannah worley

May 22, 2024

5  out of  5
rating by savannah worley
"Their customer service is great!"
We responded:
"Savannah, thank you so much for giving us a 5 STAR review! We appreciate you! "
Profile photo of Rosario Mosca

Rosario Mosca

May 21, 2024

5  out of  5
rating by Rosario Mosca
"Justin is the best"
We responded:
"We absolutely agree! We are so grateful for Justin and the impact he has on our employees. Alisha Dumas State Farm"
Profile photo of Sabrina McGurrin

Sabrina McGurrin

May 17, 2024

5  out of  5
rating by Sabrina McGurrin
"In all honesty my husband and I have been with state farm since we married over 30 years ago. Prior to that I had had other insurers. State Farm is the best and Alicia Dumas group delivers, the best!"
We responded:
"Thank you Sabrina! We love having the pleasure of serving your family! "
Profile photo of Kenny McGonagill

Kenny McGonagill

May 6, 2024

5  out of  5
rating by Kenny McGonagill
"Alisha and Carrie are delightful and efficient!"
We responded:
"Kenny - Thank you so much for letting us know how we are doing! We are blessed by so many loyal and amazing policyholders! Welcome to the family! Alisha Dumas"
Profile photo of Matt Trantham

Matt Trantham

May 2, 2024

5  out of  5
rating by Matt Trantham
"Great team that offers the best insurance and service! Justin is my go to guy and really cares about the work he does. Keep it up!"
We responded:
"Hey Matt! Justin is pretty awesome! We are lucky to have him! "
Profile photo of TERESA Xiques

TERESA Xiques

May 1, 2024

5  out of  5
rating by TERESA Xiques
"Whenever I call with a question, Justin is always there with fast, prompt answers. He always has a smile in his voice. This agency is great to work with."
We responded:
"Thank you SO much for taking the time to tell us how we are doing! We love getting the opportunity to serve our policyholders. We look forward to many years of working together. Alisha Dumas State Farm"
Profile photo of Angela Vincent

Angela Vincent

May 1, 2024

5  out of  5
rating by Angela Vincent
"Always a positive experience when I call Alisha Dumas State Farm. They are always so helpful and informative."
We responded:
"Thank you so much Angela! Thank you for taking a moment and letting us know how you are experiencing our office! "
Profile photo of Edward Xiques

Edward Xiques

May 1, 2024

5  out of  5
rating by Edward Xiques
"Great insurance company to work with. I would recommend Alisha Dumas Insurance to anyone. The customer service representative is very polite and listens to the problem your have. Alisha Dumas is a great Insurance company."
We responded:
"Thank you Edward! We appreciate policyholders like you and giving us such great feedback! We appreciate your loyalty over the years! "