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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kimberly Clark

Kimberly Clark

August 24, 2024

5  out of  5
rating by Kimberly Clark
"Working with Justin at Alisha Dumas’ office was fantastic. I had a leak that went through my ceiling and he was able to guide me through the claims process and the repairs. Thank you again"
We responded:
"Kimberly, thank you for letting us know about your recent claims experience. Just is the claim specialist in the office for a reason! He is a rockstar and truly cares about our customers. Thank you so much for taking the time to share. "
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Opal Crawford

August 23, 2024

5  out of  5
rating by Opal Crawford
"Justin has been very helpful and is always a pleasure to work with."
We responded:
"OPAL! Thank you so much for your feedback. We are so grateful for your feedback and feel the same way you do about working with Justin. Blessings. Alisha Dumas State Farm Agent "
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Tamara Redmond

August 6, 2024

5  out of  5
rating by Tamara Redmond
"Thank you so much Alicia for the great professional service provided to our family!"
We responded:
"YAY! Thank you so much Tamara! We are not perfect, but we try our best! Look forward to working together for many years to come! Alisha"
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Robin Clark

July 16, 2024

5  out of  5
rating by Robin Clark
"I've worked with Justin Emory for several years on several Insurance related things. He's always pleasant to work with and very knowledgeable about any questions I have. I'm usually asking him for certain documents my daughter needs for her insurance coverage on her car and how it relates to her job at the zoo. He returns my calls or answers my emails in a timely manner. Thanks for all your help! R. Clark."
We responded:
"Love to hear this Robin! We are grateful for Justin and the way he loves our policyholders so well. Also, so grateful for your trust and loyalty through the years. Alisha Dumas Germantown, TN"
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Jay Hines

June 12, 2024

5  out of  5
rating by Jay Hines
"Alisha’s office has managed our home and auto insurance needs for years. Outstanding customer service and expertise! Why go anywhere else?"
We responded:
"Jay, this is so great! My thoughts exactly; why go anywhere else!? We have enjoyed having the pleasure of watching your family grow and your needs change! Here’s to many more years to come! Thank you Alisha Dumas! "
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Baronese Stokes

May 31, 2024

5  out of  5
rating by Baronese Stokes
"Fantastic service all the way around!! Alisha Dumas State Farm is a first class agency and Justin gets the job done! A+"
We responded:
"Thank you Baronese! Justin works very hard to advocate for our policyholders! We are always here to make sure your claim service remain first class! Thank you for the A+! Feels great to know you are happy! Alisha Dumas State Farm Agent"
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Bobby Jones

May 24, 2024

5  out of  5
rating by Bobby Jones
"Aundrea Rainey was amazing, very efficient and detailed oriented covered all my questions and did this in very short amount of time which I needed, she was cordial and overall impressive. Bobby Jones"
We responded:
"Bobby! Thank you so much for the kind words. It’s been our pleasure to service your household over the last few decades! Here’s to a few more. Alisha Dumas State Farm "
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kayla collum

May 22, 2024

5  out of  5
rating by kayla collum
"Great company!"
We responded:
"Thank you Kayla for the 5 STAR REVIEW! Here at Alisha Dumas State Farm we take pride in making sure our customers know we care! "
Profile photo of Aubrey Whittaker

Aubrey Whittaker

May 22, 2024

5  out of  5
rating by Aubrey Whittaker
"Best office I have worked with! The customer service is great and I love being a customer there."
We responded:
"Thank you Aubrey! As your local agent here in Germantown, TN for over 12 years we love to hear such great feedback! "
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Lynley Harmon

May 22, 2024

5  out of  5
rating by Lynley Harmon
"They are so helpful and professional"
We responded:
"Lynley! We just appreciate you so much taking a moment and letting us know how we are doing! From all of us at Alisha Dumas State Farm here in Germantown, TN, thank you! "
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Gianna capodiferro

May 22, 2024

5  out of  5
rating by Gianna capodiferro
"Gaby was excellent! She helped me with everything."
We responded:
"Gianna we just love Gaby! We are so grateful for her devotion to our customers like you! Thank you! Alisha Dumas State Farm Agent Germantown, TN"
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savannah worley

May 22, 2024

5  out of  5
rating by savannah worley
"Their customer service is great!"
We responded:
"Savannah, thank you so much for giving us a 5 STAR review! We appreciate you! "
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Rosario Mosca

May 21, 2024

5  out of  5
rating by Rosario Mosca
"Justin is the best"
We responded:
"We absolutely agree! We are so grateful for Justin and the impact he has on our employees. Alisha Dumas State Farm"
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Sabrina McGurrin

May 17, 2024

5  out of  5
rating by Sabrina McGurrin
"In all honesty my husband and I have been with state farm since we married over 30 years ago. Prior to that I had had other insurers. State Farm is the best and Alicia Dumas group delivers, the best!"
We responded:
"Thank you Sabrina! We love having the pleasure of serving your family! "
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Kenny McGonagill

May 6, 2024

5  out of  5
rating by Kenny McGonagill
"Alisha and Carrie are delightful and efficient!"
We responded:
"Kenny - Thank you so much for letting us know how we are doing! We are blessed by so many loyal and amazing policyholders! Welcome to the family! Alisha Dumas"
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Matt Trantham

May 2, 2024

5  out of  5
rating by Matt Trantham
"Great team that offers the best insurance and service! Justin is my go to guy and really cares about the work he does. Keep it up!"
We responded:
"Hey Matt! Justin is pretty awesome! We are lucky to have him! "
Profile photo of TERESA Xiques

TERESA Xiques

May 1, 2024

5  out of  5
rating by TERESA Xiques
"Whenever I call with a question, Justin is always there with fast, prompt answers. He always has a smile in his voice. This agency is great to work with."
We responded:
"Thank you SO much for taking the time to tell us how we are doing! We love getting the opportunity to serve our policyholders. We look forward to many years of working together. Alisha Dumas State Farm"
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Angela Vincent

May 1, 2024

5  out of  5
rating by Angela Vincent
"Always a positive experience when I call Alisha Dumas State Farm. They are always so helpful and informative."
We responded:
"Thank you so much Angela! Thank you for taking a moment and letting us know how you are experiencing our office! "
Profile photo of Edward Xiques

Edward Xiques

May 1, 2024

5  out of  5
rating by Edward Xiques
"Great insurance company to work with. I would recommend Alisha Dumas Insurance to anyone. The customer service representative is very polite and listens to the problem your have. Alisha Dumas is a great Insurance company."
We responded:
"Thank you Edward! We appreciate policyholders like you and giving us such great feedback! We appreciate your loyalty over the years! "
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Gaby Reinoso

May 1, 2024

5  out of  5
rating by Gaby Reinoso
"They have such wonderful customers service and are super friendly, and always get back quickly!"
We responded:
"GABY! Thank you so very much! We truly try! "
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David Byard

April 30, 2024

5  out of  5
rating by David Byard
"They are very professional, responsive and friendly. I’ve had Alisha for over 20 years and wouldn’t consider going elsewhere. As good as it gets when it comes to an insurance. Highly recommend."
We responded:
"David! Way to make us feel amazing this morning! We love your family and it has been a pleasure serving you all over the decades!"
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Peter Asiegbu

April 29, 2024

5  out of  5
rating by Peter Asiegbu
"Excellent customer service experience from Aundrea Rainey!"
We responded:
"Peter, thank you for the feedback on Aundrea. We love having her a part of the team!! Look forward to serving you for years to come! "
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Jason Smith

April 29, 2024

5  out of  5
rating by Jason Smith
"Best in the buisinrss for sure!! So personal and just makes you feel like a true client"
We responded:
"JASON YOU ARE THE BEST! We love our people and appreciate the feedback! We are always a call, click or text away! "
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Trace McGonagill

March 27, 2024

5  out of  5
rating by Trace McGonagill
"Alisha and her staff are amazing people and at what they do! Thanks for all the years of fantastic customer service and guiding me with my insurance needs!"
We responded:
"Trace - thank you for the years of trust and loyalty! It has been our pleasure to serve your family over the years! Here’s to many many more! Alisha Dumas, State Farm Agent"
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Mehreen Khan

March 19, 2024

5  out of  5
rating by Mehreen Khan
"Jacqie not only found me the best rate for my car but also made me me feel like family. Some people love what they do and genuinely want to help people. Do yourself a favor & call Jacqie today for your car insurance quote today."
We responded:
"Thank you Mehreen for letting us know how we are doing! Wr are so lucky to have Jacqie. She really does care about our customers. And you truly do become family. "