Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hobbs DeWitt

December 1, 2023

5  out of  5 rating by Hobbs DeWitt
"I have had my policies with StateFarm for several years, and very appreciative of the responsiveness, helpfulness and attention to detail that Alisha and her team provide. I highly recommend her as an outstanding insurance agent."

Kathy Fopp

December 1, 2023

5  out of  5 rating by Kathy Fopp
"I have had to call twice in the past month and had the good fortune to speak with Jacqui. She is like a weighted blanket for the soul. I was upset about a problem and she walked me through it, spent a lot of time explaining to me, and even left me smiling at the end of the call."

Emerson Peeler

November 27, 2023

5  out of  5 rating by Emerson Peeler
"I always have the best experience when I have to call and change anything. Alisha and her staff are very professional and personable! Also, can’t beat their rates!"

lekesha briscoe

November 27, 2023

5  out of  5 rating by lekesha briscoe
"I have been with Alisha Dumas for years now. Her and her staff are very helpful in stressful situations and quick to respond. I am very comfortable with calling and asking questions when I'm not sure about a policy question. I love her office family and how they welcome you as a part of their family. I have recommended her and her staff Mrs. ANDREA and Mr. Justin to all my family and friends."

Erin Fontana

November 17, 2023

5  out of  5 rating by Erin Fontana
"Thank you for you help after my accident. Transparent and attentive."

Sofiya Dahman

November 7, 2023

5  out of  5 rating by Sofiya Dahman
"Thank you for your help and tips navigating through insurance policies! I particularly appreciate Justin who always have patience and understanding. As a foreigner, there is a lot to comprehend especially when a claim is made. Justin Emory. He has been excellent in communicating what I need to do and what StateFarm does, when we dealt with unfortunate situations. It’s really valuable and important to have an understanding and compassionate person. Thank you all!"

Stephanie French

November 2, 2023

5  out of  5 rating by Stephanie French
"Alisha is very nice and knowledgeable of State Farms products. She always follow up with answers to my concerns. State Farms is the best Insurance company .Thanks Alisha Dumas"

Clint Ducat

November 1, 2023

5  out of  5 rating by Clint Ducat
"Knows me by voice and was very helpful. Every phone call or office visit is like talking with family. I can honestly say that I will never leave my agent. I have all of my insurance covered by State Farm because of my awesome personalized service. I’m not a number, I’m a valued customer and am treated as such."

Teresa Cunningham

October 30, 2023

5  out of  5 rating by Teresa Cunningham
"Alisha and her team are the absolute BEST! They have always taken great care of me and for that, I am truly grateful and blessed! Want to give a special shout-out to Justin! He recently went above and beyond to help resolve an issue for me. But then again, that is how Justin ALWAYS takes care of his customers. Thank you again Justin, for all you do!"

C. J. Phillips-Young

October 24, 2023

5  out of  5 rating by C. J. Phillips-Young
"Great customer service! When I call anyone in the office, it is like I am speaking with family. They truly want to help and do what is best for me."

Eboni Smith

October 17, 2023

5  out of  5 rating by Eboni Smith
"Justin is awesome!! My car broke down on the highway in rush hour traffic and I needed a tow. Justin was able to quickly get me connected to a service and handled my stressful situation in no time at all. His responsiveness, understanding and compassion were so reassuring. Can't say enough!"

Justin Allen

October 16, 2023

5  out of  5 rating by Justin Allen
"Excellent service and always helpful whenever I have a issue!"

Mathew Anyanwu

October 10, 2023

5  out of  5 rating by Mathew Anyanwu
"I and very satisfied with the assistance I received"


October 10, 2023

5  out of  5 rating by A J
"First...Alisha Dumas is top shelf. I have never even met her and have only had limited interactions with her, but no matter. She has left a huge positive impression. Her efforts on my behalf were needed and were on point, above and beyond. I wish all people offering me customer services were like her. Thank you Alisha and office staff!"

Craig Martin

October 4, 2023

5  out of  5 rating by Craig Martin
"Alisha Dumas State Farm agency has met all of my insurance needs for many years. Staff is very friendly and always helpful."

Nicole Humes

October 3, 2023

5  out of  5 rating by Nicole Humes
"Always so nice and professional, thanks for being so personable each time!"

Teasha Nycole

October 3, 2023

5  out of  5 rating by Teasha Nycole
"Alisha and her team take time to thoroughly explain what my policies mean gonna make sure you get an understanding before you leave and they truly care about me and my family. Highly recommended."

Tim Ballard

September 28, 2023

5  out of  5 rating by Tim Ballard
"Great follow up and detail oriented."

Nga Nguyen

September 28, 2023

5  out of  5 rating by Nga Nguyen
"Professional, nice and friendly folks at this State Farm office!"

Lillie Weirich

September 27, 2023

5  out of  5 rating by Lillie Weirich
"So polite, helpful, attentive, and quick with the support I needed!"


September 5, 2023

5  out of  5 rating by Todd
"Knowledgeable, fast and courteous service. Great people to do business with. Everyone in the office is top notch."

Trace McGonagill

August 21, 2023

5  out of  5 rating by Trace McGonagill
"Alisha and her staff are amazing people and at what they do! Thanks for all the years of fantastic customer service and guiding me with my insurance needs!"

Luke Smith

August 16, 2023

5  out of  5 rating by Luke Smith
"Alisha and her staff are always ready to help, whether it’s responding to customer needs or proactively anticipating needs. From taking care of auto claims concerns and questions to learning more about how I can help protect my family and assets, Alisha Dumas has been a blessing to our family since moving to Memphis."

Audie Monroe

August 4, 2023

5  out of  5 rating by Audie Monroe
"Alisha and her whole crew Give top-notch service! Don’t hesitate to reach out to them for the best service and Quick responses"

Tricia Bergeron

August 1, 2023

5  out of  5 rating by Tricia Bergeron
"Efficient, kind, super easy to work with!"